Home FAQs

Frequently Asked Questions

Got any questions? You might find the answers here...

Quality and processing

  • Is your roof box compatible with all roof bars? 

  • How come your prices are so low?

  • What are the boxes made from?

  • Can you help me find the perfect box ?

  • Which colours are your roof boxes available in?

  • Can I have the roof box in the colour of my car?

  • Do the roof boxes have an affect on the consumption of my car?

Safety

  • What is the maximum weight load I can carry in the roof box?

  • Are the roof boxes secured against theft?

  • Are the roof boxes safe while driving?

Ordering via internet

  • What methods of payment do you accept?

  • Do you have your products in stock?

  • Do you have a store available to view and collect? 

  • Is it possible to change or cancel my order?

Delivery

  • How long will it take to deliver my box?

  • What happens if I'm out when you deliver my order?

  • What needs to be checked at the time of delivery?

  • Can I have my order delivered to an address other than my home?

  • What happens if my delivery goes missing or gets damaged?

 

 

Tips on how to drive safely with a roof box

  1. DO NOT use the roof box if any parts are missing or damaged as this may cause failure or personal injury.

  2. Before loading your roof box, check the maximum weight that can be placed on the roof of your car. The combined weight of the roof box, the supports, and its contents must not exceed the allowed maximum weight.

  3. When loading the roof box make sure that you spread the weight as evenly as possible. Make sure that the contents of the roof box are not likely to slide around while you are driving. To do so, use the elastic straps.

  4. Please ensure that the box is placed centrally on the supports so that the weight of the box is evenly divided and that it is parallel with the road surface and the sides of the car.

  5. Drive carefully - Be aware of cross winds, sudden braking or hard cornering, reduce speed accordingly when using roof box.

  6. Roof box is designed for temporary use only. Remove it when not in use and before going through a car wash.

  • TOP QUALITY

    from the best materials

  • SECURE SHOPPING

    Payment via internet banking or credit card through a secure payment gateway GP webpay.

  • MONEY BACK

    If you are not satisfied with our product we will refund your Money within 14 days.

  • 3 YEAR WARRANTY

    Our roof boxes come with a 3 year extended warranty.

  • IMMEDIATE SHIPMENT

    Stock of more than 1,000 boxes.

  • DISCOUNT -50%

    Buying directly from the manufacturer you will save up to half the normal price in the shops.

  • CERTIFIED SHOPS

    Our store is among certified online retailers.

Find out more about us

Read about us
  • eKomi – Customer Award
  • Shopzilla Certified
  • Heuréka – verified by customers